how we use cookies
Last Updated: 14th June, 2024
About our Cookies
Cookies are small text files stored on your device when you access most websites on the internet. Across all Boshhh Ltd websites and customer portals, we use cookies to help manage our websites. This makes our websites easier to use, supports the provision of relevant information and functionality, and improves your visitor experience. Cookies also provide us with information about how our websites are used so that we can ensure they are up-to-date, relevant, and error-free.
By using our website, you agree to the use of cookies as described in this Cookie Policy. Cookies on our website, set by our third-party partners or us, can be session cookies (lasting only as long as your visit to our website) or persistent cookies, which may use different technologies such as JavaScript.
You can manage the cookies we use on our website through your internet browser settings at any time. For more information about how to do this, and about cookies in general, visit All About Cookies. Certain cookies may be set as soon as you visit our websites, but you can remove them by using your internet browser settings.
Please note that preventing cookies is likely to impact the functionality or performance of our websites. This could prevent you from using or being offered certain services provided through them. If you choose to prevent the use of cookies, we cannot guarantee access to the services provided through our websites or be certain about how our websites will perform during your visit. Doing so will also affect our ability to update our websites to cater to user preferences and improve their performance.
If you have any further questions or need clarification about our use of cookies, or if you wish to discuss how we are embracing online privacy, please see our Privacy Policy or email us at help@boshhh.com.
Further information
For more general information about cookies, visit All About Cookies. For more information about Google Analytics, please see Google Analytics Privacy. To prevent tracking by Google Analytics across all websites, visit Google Analytics Opt-Out.
What are cookies?
To help you understand the cookies we use at Boshhh Ltd, here is some information about their types and purposes.
Session Cookies: These cookies are set by a site and are deleted when the visitor closes their browser.
Persistent Cookies: These cookies are set by a site, stored on the visitor’s device, and expire on a given date.
Cookie groupings
To make it easier to understand how Boshhh Ltd uses cookies, they are grouped into the following categories:
Your Visit: These cookies ensure that your journey through our website is smooth. They remember settings and preferences you have applied so that they are not forgotten when you navigate to different screens.
Remarketing: Boshhh Ltd uses third-party remarketing services, including Google AdWords, Google Tag Manager, Google Analytics, and AdRoll. These services place cookies on your web browsers to serve you ads based on past visits. This allows us to market to those who have shown interest in Boshhh Ltd’s products and services. We respect your privacy and do not collect any identifiable information through these services. To opt-out of Google’s use of cookies, visit Google Ad Center. To opt-out of AdRoll’s use of cookies, visit AdRoll Opt-Out.
User Preferences: These cookies remember your individual preferences. This may include automatic form completion, displaying prices inclusive or exclusive of VAT, or making product recommendations based on your selections.
Analytics: Analytics cookies provide Boshhh Ltd with an overview of traffic trends throughout our sites. This may include information such as your browser choice, whether you are using a smartphone or laptop, participation in marketing/email campaigns, page views, session length, etc. No personal or identifiable information is collected or used.
Managing cookies
Checking if Cookies Are Enabled: Be aware that if you disable cookies, you will not be able to use most, if not all, of our websites. To check the current status of cookies, follow these instructions for different browsers:
Internet Explorer: Click ‘Tools’ at the top of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab. Ensure that your Privacy level is set to Medium or below to enable cookies. Settings above Medium will disable cookies.
Google Chrome: Click the menu icon near the top-right of your browser window and select ‘Settings’. On the ‘Settings’ screen, click ‘Show advanced settings…’. Click the ‘Content settings…’ button. The first option, ‘Allow local data to be set (recommended)’, should be selected.
Safari: Click ‘Safari’ at the top of your browser window and select the ‘Preferences’ option. Click on ‘Security’, then ‘Accept cookies’, and select ‘Always’.
Firefox: Click the menu icon near the top-right of your browser window and select ‘Options’. Select ‘Privacy’, and in the ‘History’ section, choose ‘Remember History’ from the drop-down menu labeled ‘Firefox will:’.
It’s possible to only accept cookies on Boshhh Ltd’s websites by adding our web addresses to a ‘safe list’. Here’s how to do this in different browsers:
Internet Explorer: Click ‘Tools’ at the top of your browser window and select ‘Internet options’. Then click on the ‘Privacy’ tab. Under the ‘Settings’ menu, slide the bar to the top to ‘Block All Cookies’. Click the ‘Sites’ button and enter boshhh.com (for example) in the ‘Address of website’ bar, then select ‘Allow’.
Google Chrome: Click the menu icon near the top-right of your browser window and select ‘Settings’. On the ‘Settings’ screen, click ‘Show advanced settings…’. Select ‘Block sites from setting any data’ and click the ‘Manage exceptions’ button. In the ‘Hostname Pattern’ field, type boshhh.com (for example) and ensure the ‘Behaviour’ is set to ‘Allow’.
Safari: Click ‘Safari’ at the top of your browser window and select the ‘Preferences’ option. Click on ‘Security’, then ‘Accept cookies’, and select ‘Only from site you navigate to’.
Firefox: Click the menu icon near the top-right of your browser window and select ‘Options’. In the first drop-down menu labeled ‘Firefox will:’, select ‘Use custom settings for history’. Click the ‘Exceptions…’ button. In the ‘Address of web site’ field, type boshhh.com (for example) and click ‘Allow’.
For other browsers, please refer to their help sections for assistance with setting cookie exceptions.
Force24 Cookies & Tracking
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
f24_autoId
f24_autoId
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId: This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.
f24_personId: This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.
The information stored by Force24 cookies remains anonymous until:
Our Website: Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
Users: A user of the website completes a form containing email address from either our website or our Force24 landing pages.
The Force24 cookies will remain on a device for 10 years unless they are deleted.
Other Tracking
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities
Device & browser type and open statistics: All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link Tracking: All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
